Terms and Conditions

Cancellation Terms

We hope that once you have booked you will be able to make the holiday, but we appreciate that unexpected things can happen that change your plans.

If you cancel with at least 2 months notice then we will return your deposit minus a £50 admin fee.

If you cancel with less than 2 months notice then the following charges apply:

  • If we can fill your place with someone already on our waiting list then we will return all your money minus a £50 admin fee.
  • If we cannot fill your place by the time the holiday starts then you will lose your deposit.

If you cannot get to the resort through no fault of your own, such as strike action or natural disasters, we still have to pay the centre their fee and therefore will not be able to return all of your money. Hence we insist that you take out adequate travel insurance to cover such eventualities.