Digital Items
All digital items will be delivered via encrypted links once payment has been received. This will be immediate if PayPal has been used, otherwise the links will be sent once funds have reached the account.
No refunds are offered on digital items.
Retreats
Bookings are open as soon as the events are advertised.
Deposits (non-refundable*) are needed to secure your place on the weekend. You may lose your place to someone else if you haven’t paid your deposit.
Balances are due SIX weeks before the event. If full payment has not been received by TWO weeks before the event then you could lose your space to someone else and forfeit your deposit.
If booking within SIX weeks of the event then full payment must be made at the time of booking.
Cancellations
*If YOU need to cancel with 8 or more days notice before the event then we can offer a transfer, free of charge, to another weekend retreat. Your deposit plus any further payments will transfer over as if you booked on the new retreat.
*If YOU need to cancel with 8 or more days notice before the event then if YOU can find someone to take your place and they book with us then we will return your deposit plus any further payments.
If YOU don’t wish to move to another retreat then you will lose your deposit PLUS the following remaining costs:
Othona
- If we can fill your place then you lose 0% remaining.
- If we cannot fill your place then:
- >14 days before the event: You lose 0% remaining.
- 8-14 days before the event: You lose 25% remaining
- 0-7 days before the event: You lose 50% remaining
Sharpham and Holland House
- If we can fill your place then you lose 0% remaining.
- If we cannot fill your place then:
- >14 days before the event: You lose 0% remaining.
- 8-14 days before the event: You lose 50% remaining
- 0-7 days before the event: You lose 100% remaining
If WE cancel then you will receive 100% back including your deposit.
Terms and Conditions
